Cookie Policy

This Cookie Policy explains how FieldCarePro ("we," "us," or "our") uses cookies and similar technologies when you visit our website at fieldcarepro.com (the "Service").

Last updated: January 15, 2024

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How We Use Cookies

We use cookies for several reasons. Some cookies are required for technical reasons in order for our Service to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Service.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems.

Purpose:

Authentication, security, and basic website functionality

Retention Period:

Session or up to 1 year

Examples:

  • Authentication tokens
  • Security tokens
  • Session identifiers
  • Load balancing cookies
  • CSRF protection tokens

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Purpose:

Analytics, performance monitoring, and website optimization

Retention Period:

Up to 2 years

Examples:

  • Google Analytics cookies
  • Page load time tracking
  • Error monitoring
  • A/B testing cookies
  • Heat mapping data

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization.

Purpose:

User preferences, language settings, and enhanced features

Retention Period:

Up to 1 year

Examples:

  • Language preferences
  • Theme settings
  • Form auto-fill data
  • Chat widget preferences
  • Notification settings

Marketing Cookies

These cookies may be set through our site by our advertising partners to build a profile of your interests.

Purpose:

Targeted advertising, conversion tracking, and marketing analytics

Retention Period:

Up to 2 years

Examples:

  • Google Ads cookies
  • Facebook Pixel
  • LinkedIn Insight Tag
  • Retargeting pixels
  • Conversion tracking

Third-Party Services

We use various third-party services that may set cookies on your device. These services help us provide better functionality, analytics, and marketing capabilities. Below is a list of the main third-party services we use:

Google Analytics

Website analytics and performance monitoring

Cookies: _ga, _ga_*, _gid, _gat

Google Ads

Advertising and conversion tracking

Cookies: _gcl_*, _gac_*

HubSpot

Customer relationship management and marketing automation

Cookies: __hstc, __hssrc, __hssc, hubspotutk

Intercom

Customer support chat widget

Cookies: intercom-*

Hotjar

User behavior analytics and heat mapping

Cookies: _hjid, _hjFirstSeen, _hjIncludedInPageviewSample

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

  • Block all cookies
  • Block third-party cookies
  • Delete cookies when you close your browser
  • Notify you when cookies are being set

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences
  • Change your preferences anytime

Impact of Disabling Cookies

Important: Disabling cookies may affect your experience on our website.

If you choose to disable cookies, some features of our Service may not function properly. Specifically, you may experience:

  • Difficulty staying logged in to your account
  • Loss of personalized settings and preferences
  • Reduced website performance and functionality
  • Inability to use certain interactive features
  • Less relevant content and advertising

Essential cookies cannot be disabled as they are necessary for the basic functionality of our website, including security features and user authentication.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Address

FieldCarePro, Inc.
123 Innovation Drive
Suite 400
San Francisco, CA 94105

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